Privacy Policy

RazinSoft Privacy Policy

Protecting Your Privacy Is Our Top Priority:

At RazinSoft, protecting our customer's privacy is our top priority. Our Privacy Policy provides clear insight into the information we collect, how we use it, and the robust security measures we implement to keep it safe.

How We Collect Information: 

We gather data when you place an order, register an account, subscribe to our newsletter, or complete a form on our website. This may encompass details such as your name, email address, postal address, phone number, and payment details.

Please note we do not collect passwords, billing addresses, or card details.

How We Use Your Information:

• To process and fulfil your orders for products or services.

• To communicate with you regarding your account, inquiries, and customer support.

• To send you promotional materials, newsletters, and updates about our products and services.

• We may use usage data for analytics purposes to understand how visitors use our Website, improve its functionality, and enhance user experience.

Cookies and Similar Technologies:

We use cookies and similar technologies to collect usage data and improve your experience on our Website.

Link to Third-Party Website:

Our website may feature links to third-party websites. We advise reviewing the privacy policies of these external sites before disclosing any personal information, as we are not liable for their privacy practices or content.

Change to this Policy:

We reserve the right to periodically update this Privacy Policy to align with evolving practices and legal obligations. Any changes will be communicated by posting updates on this page, with the effective date duly revised.

Get in Touch:

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at support@razinsoft.com.

RazinSoft terms and conditions

Terms and Conditions:

Before signing up, downloading, or utilizing any of RazinSoft's products for your personal use, please ensure you have thoroughly read, comprehended, and consented to all the terms outlined. Your use of RazinSoft and/or other associated products signifies your acceptance of the terms of use provided below.

Modifications: 

You have the freedom to customize any of our products to suit your needs. Nevertheless, we advise reviewing the documentation page and reaching out to us via email for guidance before making modifications, as there may be simpler and more effective ways to achieve your desired outcome.

Unauthorized Use:

We retain the right to promptly suspend your user account if we suspect any attempt to misuse the license terms or compromise our business integrity in any manner.

If you create an account on the RazinSoft website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account.

Support Policy:

1. Support Language: At present, our support services are offered exclusively in English. We kindly ask our esteemed customers to submit support requests in clear and polite English to ensure mutual understanding and efficient assistance. Your clarity is greatly appreciated.

2. Support Priority: If you've bought a product from RazinSoft and hold an active subscription, you qualify for priority support from our team.

3. Support Channels: RazinSoft provides support via email, support forums, and tutorials. We do not usually provide any support especially not via Facebook or Twitter. 

What Our Support Cover: 

• Any error arising from a fresh product install.

• Help with the functionality of our products, which is not specified in our documentation.

• Issues relating to broken RazinSoft product functionality. 

What is NOT Covered by RazinSoft Support:

• Software damage caused by hacker(s) attacks.

• Issues caused by older versions of PHP, MySQL, and so on.

• Compatibility problems with 3rd party products

Price Change:

RazinSoft reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any product with or without notice.